Utica University

Using data-driven insights to enhance the student-athlete experience

"Data-driven decision-making is critical to an athletic department's success and sustainability. Game Plan is the platform that has allowed our department to make strategic decisions based upon the broad spectrum feedback gathered from our most important constituents, the student-athletes we serve."

David Fontaine

Director of Athletics, Utica University                    

In today's competitive landscape of collegiate athletics, staying ahead requires more than just strategic gameplay. It demands a profound understanding of the holistic student-athlete experience, encompassing areas such as mental health, academic support, coaching, and overall satisfaction. Utica University, recognizing this imperative, embarked on a journey to elevate its athletics department's performance through a strategic partnership with Game Plan, the leading platform for total athlete development.

At the heart of Utica Athletic's collaboration with Game Plan lies a commitment to harnessing data-driven insights to enhance the student-athlete experience. Through Game Plan’s
Survey & Analytics Solution, Utica gleans invaluable perspectives directly from their student-athletes, uncovering crucial insights into their challenges, needs and desired education and resources. This data proved instrumental in the decision to embed a mental health counselor within the athletic department, providing seamless access to support services for student-athletes.

"We attempt to focus our survey content on as many aspects of the student-athlete experience as possible," remarked Utica Director of Athletics David Fontaine. "In short, we want to know that if they could do it all over again would they select Utica." This holistic approach to choosing survey topic areas, spanning from coaching quality to sport program promotion and overall athletic and institution satisfaction, underscores Utica's dedication to comprehensively addressing the needs of their student-athletes.

For Utica, Game Plan transcends mere survey administration; it serves as a catalyst for continuous improvement. The platform empowers the athletic department to pinpoint areas of excellence and areas ripe for enhancement. Notably, Game Plan facilitates a unique avenue for coach development, enabling coaches to refine their skills and leadership qualities based on data-driven insights garnered from student feedback.

"Assessment is critical to improvement," emphasized Fontaine. "The data gathered through Game Plan has allowed our department to make the necessary adjustments to be better." Indeed, by leveraging the comprehensive data provided by Game Plan, Utica Athletics has navigated a path toward sustained excellence in collegiate athletics.

Central to the success of this partnership is the exemplary support provided by the Game Plan team. Described as knowledgeable, professional, and easy to work with, Game Plan representatives have been instrumental in ensuring a seamless and productive collaboration.

Utica's partnership with Game Plan exemplifies the transformative potential of data-driven decision-making in collegiate athletics. Through comprehensive surveys, strategic insights, and unwavering support, Game Plan has emerged as an indispensable ally in Utica's pursuit of athletic excellence and student-athlete welfare.

Utica University

Utica University competes in the Empire 8 Athletic Conference at the Division III level and has used Game Plan to enhace their student-athlete experience. Since utilizing Game Plan Analytics, Utica has reached 500 athletes and completed more than 10,000 survey modules.